top of page

Privacy Policy

 

Effective Date: January 1, 2025

 This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Monroe's Auto Service website (monroesservice.com).

​

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Information you voluntarily provide, such as your name, email address, phone number, and vehicle information when scheduling an appointment or submitting a form.

  • Financial Data: Payment information when processing transactions (e.g., credit/debit card details).

  • Technical Data: IP address, browser type, operating system, access times, and referring URLs.

  • Cookies and Tracking Technologies: Data collected through cookies or other tracking tools to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the information collected from you to:

  • Provide and manage our services, including scheduling and completing auto repair services.

  • Process transactions and send relevant confirmations or updates.

  • Communicate with you about appointments, special promotions, or customer satisfaction surveys.

  • Maintain website functionality and security.

  • Comply with legal requirements and protect against fraudulent or unauthorized transactions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors assisting with payment processing, marketing, or analytics.

  • Legal Authorities: If required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and analyze website usage. You can manage cookie preferences through your browser settings. Note that disabling cookies may impact certain website features.

5. Data Security

We implement reasonable technical and organizational measures to secure your personal information. However, no data transmission or storage system can guarantee 100% security. Use our services at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Opt out of receiving promotional communications.

  • Withdraw consent for data processing where applicable.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to the website. Please review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

​

bottom of page